Microsoft Virtual Agent
Overview
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Business analytics tool that provides interactive visualizations and business intelligence capabilities. It enables users to create reports and dashboards with ease, offering deep insights into data.
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Integrates with a wide range of data sources, allowing businesses to analyze and visualize data from various systems in one unified platform.
Enhanced Customer Support
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Provide 24/7 support to customers, handling common queries and issues without the need for human intervention.
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Deliver personalized responses and follow-ups, enriching the overall customer experience.
Data-Driven Insights
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Utilize built-in analytics to monitor chatbot performance and gather insights on user interactions.
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Continuously improve the chatbot's responses and effectiveness by analysing data and feedback, ensuring it meets user needs effectively.
Easy to Build
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Create sophisticated chatbots quickly with a no-code interface, using a simple drag-and-drop editor.
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Deploy chatbots across various channels such as websites, Microsoft Teams, Shopify, and more, reaching users where they are.
Seamless Integration
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Integrate with other Microsoft products like Power Automate, Dynamics 365, and Azure to create comprehensive and automated workflows.
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Connect with various third-party services and APIs to enhance the functionality of your chatbots.